PO Box 6371 North Sydney NSW 2059 ABN 92 170 702 099

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Ashley and Martin gets a haircut

The Federal Court of Australia has decided that some conditions in Ashley & Martin’s standard form contracts are unfair and therefore void. Ashley and Martin is an Australian company that offers hair loss treatment programs to customers through its clinics in Australia, New Zealand and Singapore.

For 3 years from June 2014, it signed up more than 25,000 customers to a 12-month hair growth program, requiring them to pay for all treatment before they received or could get medical advice.

If they chose to terminate their contract more than 2 days after they had accepted the program and consulted a doctor, the unfair conditions required them to pay the full contract price, even if they developed side effects from the treatment!

Another example of the power of Australia’s Consumer Protection law.

Probably safer for blokes to stay bald!