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Uber eats humble pie!

Following an ACCC investigation, Uber Eats has undertaken to change its standard restaurant contract to remove clauses by which it claimed the right to deduct delivery-related compensation payments from amounts payable by it to restaurants for meals prepared.

In reality, such restaurants had no control over deliveries, once meals were collected by Uber’s ‘minions’!

Under current Australian Consumer Law, it is not illegal for a large business to seek to rely on unfair contract terms against a smaller business, but a Court can declare unfair clauses void and thus unenforceable.

Uber Eats has agreed to complete all necessary changes by December 2019; no doubt the ACCC will be watching!